Still have questions?
We're here to help.
Email: Hello@diatahealth.com
Shipping & Delivery
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Typically orders arrive within 3-4 business days.
Domestic shipping can take 5-7 business days depending on your location. Foreign shipping can take up to 14 business days. Due to global supply chain challenges, shipping times could be longer than usual.
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At this time, we only use FedEx for all packages. We have negiotated discounted rates to ensure lowest prices possible.
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We work very closely with FedEx to ensure your package is delivered on time and in top condition. Unforunately, once your package leaves the office, this is out of our control.
If your package is delayed or arrived damaged, please reach out to us so we may help look into the issue further.
Email: Hello@diatahealth.com
Wholesale
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We would be delighted. Please reach out to us directly to learn more as we evaluate distribution partnerships on a case by case basis.
Email: Hello@diatahealth.com
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We do! A well-snacked team is a happy, productive team. Learn more about our Workplace Wellness program here.
Returns & Refunds
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Given that we are in the midst of a pandemic, all sales are final sale for the time being. Why? In order to keep everyone safe, we do not want product to be handled by one patient and then sold to another. For this reason, after items are purchased, sales are final.
If you have any issues with your order, shipping, or if you just want to inquire about our products, reach out to us directly. We take pride in our customer service and we want to do everything in our power to ensure your Diata customer service is an experience as amazing as the delicious food we delivery. We are happy to help.
Email: Hello@diatahealth.com
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All services are final sale.
Privacy & Security
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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We accept payments from major credit card companies like Visa, Mastercard, and American Express.